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Certificate order help

Ordering process

1. Complete all mandatory information on the death registration form
2. Save the form
3. Order a certificate from:
   1. the button at the bottom of the form, or
   2. the saved drafts list (select Request certificate to the right of the draft)
4. Submit the death registration form to BDM
5. Pay for the certificate from the submitted list

Certificates must be ordered before submitting the death registration to BDM.

Filling out the certificate order form

• Provide the quantity and reason; click ‘Next’
• Fill in the delivery details > ‘Next’
• Fix any validation errors > ‘Next’
• Review the order details > ‘Save as draft’

Then return to the Drafts list and submit the death registration, then pay for the certificate.

Timeframe for certificate orders

Once the death is registered and we receive payment, the certificate is usually sent out the next day.

Interim certificates

Use the same process as above, and make sure you:

1. Select ‘Coroner’ in the Death certification section of the death registration form
2. Select the ‘Order a certificate’ button at the bottom of the form

Order an interim plus a standard certificate

1. Order the interim certificate within the death registration form (make sure you select ‘Coroner’ in the Death Certification section)
2. Make a separate order for the standard certificate via the ‘Certificate order’ menu.

Cancel a certificate order

Certificate orders cannot be cancelled after the death registration has been submitted.

From the Drafts list:

• Locate the deceased’s name. It will have ‘Yes’ under ‘Certificate requested?’
• Click ‘Delete certificate’. You will be prompted to confirm.

Looking for something else?

Pay for certificates

Submit a death registration to BDM

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