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Certificate order help

Certificate order process

1. Complete a new certificate order form
2. Save the form as a draft
3. Submit the certificate to BDM from the drafts list (select Request certificate to the right of the draft)
4. Pay for the certificate from the submitted list

Filling out the order form

1. Provide the life event, quantity and reason; select Next
2. Enter the required details > Next
3. Fill in the delivery details > Next
4. Fix any validation errors that display > Next
5. Review the order details > Save as draft

Cancel a certificate order

From the Drafts list:

• locate the person’s name. It will have ‘Yes’ under ‘Certificate requested?’
• select ‘Delete certificate’. You will be prompted to confirm

Looking for something else?

Upload supporting documents

Edit a saved draft

Submit an order to BDM from your saved drafts

Pay for certificates

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